Refund and Returns Policy
Return, Refund, and Exchange Policy
a) Returns:
If you’re not satisfied with your purchase, you can return it within 15 days of receipt. Items must be in their original condition and packaging.
b) Refunds:
Once we receive your returned item in its original condition and packaging, we will process your refund within 7 business days. Original shipping costs are non-refundable.
c) Exchanges:
You can exchange any item if you have a size or other issue within 15 days of receipt, or contact us for assistance.
d) Non-Returnable Items:
Due to the personalized nature of our customized items cannot be returned unless there is a manufacturing defect or error on our part.
Cancellation Policy
a) Order Cancellation:
You can cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellations may not be possible if the processing of your order has started.
b) Customized Products:
Due to the personalized nature of our products, cancellations are not accepted once production has begun.
Contact Information
If you have any questions or concerns about these exchange, refund or cancellation, please contact us at:
- Email: join.stainstyle@gmail.com
- Phone: +91 9625129498